Frequently Asked Questions
Everything you need to know about MASA Chips.
What makes MASA chips different from traditional tortilla chips?
Our chips are crafted using traditional nixtamalization, a process that improves nutritional value and flavor. We use only organic corn and high-quality fats like beef tallow or avocado oil, avoiding all seed oils.
Are MASA chips gluten-free and non-GMO?
Yes, all our products are naturally gluten-free and we exclusively use non-GMO organic corn to ensure the highest quality and purity in every crunch.
How long will my chips stay fresh?
Unopened bags typically stay fresh for up to 4 months. Once opened, we recommend sealing the bag tightly and consuming within 7 days for optimal crispness.
What is your shipping policy?
We ship nationwide across the United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
Do you offer a subscription service?
Absolutely! You can subscribe to your favorite flavors and save 15% on every order. You can choose your delivery frequency and cancel or pause anytime via your account settings.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact us within 14 days for a replacement or refund.